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Services | Our Approaches

Insight Groups
Six to ten people, usually demographically homogenous and similar in usage and attitudes. Group synergy can be greater than the sum of its parts.

Immersion Sessions
Problem solving, intense focus on a specific issue, often revealing deeply-rooted emotional or sensory perceptions.

Ethnographic Observations and Interviews
Subtle cues and unexpected learning pop with research that takes place in the consumer's own habitat.

Individual Depth Interviews
Perfect for probing on sensitive topics, building trust,and going way beneath the surface. Also done by telephone for hard-to-reach participants such as physicians.

Dyads & Conflict Dyads
Sometimes opposing points of view reveal surprising insights; also useful when friends or couples are decisionmakers.

Triads
A way to go deeper, keep it personal, and still get the gestalt of the group dynamic.

Kitchen Table Groups
At a kitchen table, in a living room, a restaurant, sports bar, or coffee shop, these groups provide a more relaxed and natural setting for insight mining

Reality Research
Tiny, unobtrusive consumer-mounted cameras combined with picture-in-picture narrative reveal brands through the eyes of consumers, wherever they are.

Shop-alongs
What happens in-store is not always what consumers say it is. Reality is often surprising.

Ultra-User Raves and Brawls
Liberating the passion of your best users can produce amazing ideas and strong opinions.




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